Royal Bank of Canada (RBC), which trades as RY on the TSX and NYSE, and its subsidiaries operate under the master brand name of RBC Financial Group, and has five major lines of business: personal and commercial banking (RBC Banking), wealth management (RBC Investments), insurance (RBC Insurance), corporate and investment banking (RBC Capital Markets) and securities custody and transaction processing (RBC Global Services). RBC is one of North America’s leading diversified financial services companies and Canada’s largest bank as measured by assets and market capitalization. In total, we serve more than 12 million personal, business and public sector clients worldwide from offices in more than 30 countries. In Canada, we have strong positions in all lines of business. In personal and commercial banking, we rank first or second in most retail products including mortgages and deposits. In wealth management, we have the leading full-service brokerage operation (by assets), the largest private bank, the top mutual fund provider among Canadian banks and the second-largest self-directed brokerage operation (by accounts). In corporate and investment banking, we continue to be the top-ranked securities underwriter and a leading mergers & acquisitions (M&A) advisor. We are the largest Canadian bank-owned insurer, one of the fastest growing in the country, and a leader in travel insurance and creditor products. We also have by far the largest custody operations in the country. Our domestic delivery network includes 1,311 branches and other units, and 4,151 banking machines. Currently, we have 2.5 million online and 2.4 million telephone clients. In the United States, we provide personal and commercial banking, mortgage origination, insurance, full-service brokerage and corporate and investment banking services to over two million clients through RBC Centura, RBC Mortgage, RBC Builder Finance, RBC Liberty Insurance, RBC Dain Rauscher and RBC Capital Markets. Outside North America, we provide corporate and investment banking, trade finance, correspondent banking, treasury and securities custody services to business clients, and private banking services to individuals. We also have a retail network in the Caribbean and the Bahamas and a major presence in the global reinsurance market.